BTFL Hosting, a trading name of Fast Fwd Multimedia Ltd., a company registered in England and Wales (7172996), referred hereinafter as BTFL, 'our', 'we' and 'us.'

All accounts on our web servers, including reseller and resold accounts, are subject to the terms and conditions described in this document. Under the terms of this agreement, your placement of information on our servers is an acknowledgement that you have read, understand, and agree to be bound by terms and conditions below.

We reserve the right to change this policy at any time without prior notification. We encourage you to check here on a regular basis. If you have any questions about our usage policy please contact us.


User Conduct

Our services may only be used for lawful purposes - any use of these services which violates any laws which may apply to BTFL, your local jurisdiction, or any jurisdiction that you or your site may be subject to is strictly prohibited, it is your responsibility to be aware of the laws in the jurisdiction of where our servers are located (United Sates of America), where BTFL Hosting's operations are located (United Kingdom), and your local jurisdiction.

In particular, while using our services you may not:
• Post or transmit any unlawful, threatening, abusive, defamatory, obscene, libellous, offensive, pornographic, indecent, profane, or otherwise objectionable information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any law.
• Restrict or inhibit any other user from using and enjoying the Internet.
BTFL reserves to the right to the final decision on what constitutes abuse.

Resource Usage, Adult-Oriented Sites

Users may not do the following on our servers:

• Run any process that over uses the resources of the server.
• Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.
• Run stand-alone, unattended server-side processes at any point in time on the server. This includes all daemons, such as IRCD.
• Run any IRC software or any software which connects to an IRC network.
• Run any site with adult-oriented content (pornographic material).

Account Violations

We take a zero tolerance stance against any of the following activities:

• Spam Policy: Sending of unsolicited e-mail, commonly known as spam. Any domain which sends out spam will have their account terminated.
  
• Denial of Service Attack Policy: Any account launching a Denial of Service from our server(s) against any other server will be terminated without prior notice.
  
• Server Exploiting Policy: Any account who is attempting or has attempted to successfully or unsuccessfully exploit any of the server's services, including but not limited to the http server or ssh server, or attempting to gain root access will have their account terminated without notice.

BTFL reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with this policy. BTFL also reserves the right to make any such modifications in an emergency at our sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless BTFL from any and all liability, penalties, losses, damages, costs, expenses, lawyers' fees, causes of action or claims caused by or resulting indirectly from your use of the service which damages either you, BTFL, or any other party or parties without limitation or exception.

No warranties

BTFL makes no warranties or representations of any kind for the services being offered. The service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of title, non-infringement, or implied warranties of merchantability or fitness for a particular purpose. No advice or information given by BTFL or its agents or employees shall create a warranty. Under no circumstances shall BTFL be liable for any direct, indirect, special, punitive, or consequential damages that result in any way from your use of or inability to use the service, or for third parties' use of the service to access your Web space, or to access the Internet or any part thereof, or your or any third parties' reliance on or use of information, services, or merchandise provided on or through the service, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, or any failure of performance.

You understand that by placing information on BTFL's servers that such information becomes available to all Internet users and that BTFL has no way of limiting or restricting access to such information or protecting such information from copyright infringement. You assume total responsibility and risk for your use of BTFL's servers and the Internet. It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all opinions, advice, services and other information, and the quality and merchantability of all merchandise provided through BTFL or on the Internet generally.

Your use of the service is at your sole risk. BTFL is not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on BTFL servers.

You agree not to interfere with the operation of the system. You further agree not to interfere with the proper operation of other systems reachable through the Internet, including any attempt at unauthorized access. You agree to adhere to system policies as published by BTFL, including restrictions on services available with each service type, restrictions on certain features, and all other policies. You agree to abide by any and all future BTFL policy decisions.


Sharing of account space & resale restrictions

You agree and understand that the account you purchase is purchased either for yourself or on behalf of a client if you are a reseller. You understand that as a reseller, you are the individual solely responsible for all use of the account.

Payment & Other Information

You agree to supply appropriate payment for the services received from BTFL, in advance of the time period during which such services are provided. You agree that until and unless you notify BTFL of your desire to cancel any or all services received, those services will be billed on a recurring basis.

Agreement Acknowledgement

This agreement supersedes any written, electronic, or oral communication you may have had with BTFL or any agent or representative thereof, and constitutes the complete and total agreement between the parties. Should any provision of this agreement be determined to be invalid or unenforceable, all other provisions shall remain in full force and effect and said provision shall be reformed only to the extent necessary to make it enforceable.

By placing and continuing to maintain or place information on BTFL's servers you are stating and acknowledging that you have read the aforementioned terms and conditions and that you understand such terms and conditions and agree to be bound by them.

Backups

Full backups are made daily as part of our disaster recovery plan. These backups are not intended for use directly by customers and no guarantees are made as to the integrity of these backups. It is the clients responsibility to maintain backup copies of their web content, data and information.

Cancellation Policy

Account can be cancelled at any time. To submit a cancellation request, please contact us. While there are no cancellation fees, you must cancel prior to your next billing cycle. You must include your account username and password, for verification, along with your cancellation request.